MODULE ONE: Index of Key Concepts

8/3/98


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Table of Contents

MODULE ONE: Index of Key Concepts

Supplemental Activities

Exchange Process

Marketing Management Philosophies

Customer Value

Customer Satisfaction

Relationship Marketing to Stakeholders

The Marketing Process

THE MARKETING PROCESS

Why study marketing?

Ethics in Marketing: ALCOPOPS

China: A $300 Billion Consumer Market

Author: Richard T. Farmer SBA

Email: gifforjb@muohio.edu

Home Page: www.sba.muohio.edu/gifforjb

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