![]() |
ECommerce & The Internet: A Senior "Survey" Course [Rev. 2/11/00] Marketing 419/519 |
Credit Hours = 4 Class limit = 30
Laws Hall 207 (P&G Communications Center)
Tuesday(Laws 207)/Thursday(Laws 10) 3:30 - 5:10 pm
Winter, 2000
Your Name: ____________________________
Telephone Number: _____________________
Professor Jack Gifford
Real Office Hours:
Monday / Wednesday 7:00 - 11:00 am or by appointment
Virtual Office Hours: Anytime GIFFORJB@MUOHIO.EDU
Communications:
Telephone: 529-1207 FAX: 529-1290
Home Page: http://www.sba.muohio.edu/gifforjb
Required published materials:
Business @ the Speed of Thought, Bill Gates 1999 [ Order online ]
Webonomics, by Evan I. Schwartz 1998 [ Order online ]
Readings: Library Electronic Article Class Reserves: PASSWORD: MKT419
Warning: If you are not prepared to put in 6-8 hours minimum per week outside of class, you should drop this class today! Others have been closed out of this course and would love to take your place! Class size limit = 30
PREREQUISITES
The most important prerequisite is a sincere desire to learn, to be a human sponge, to act professionally, Marketing 291 and senior or graduate standing. This course "counts" as a professional elective for all business majors and a Marketing capstone for marketing majors. If you are not in the SBA, this course is either a free elective or a non-professional elective.
COURSE OBJECTIVES
"The rate of development in this field of study is simply overwhelming. It is an understatement to say things are moving fast. Things are moving REALLY FAST. If you do not know, in this dynamic virtual market space, we have redefined time. A Web year is at most 2 or 3 months in human terms. It is virtually impossible to know everything that is developing on the Internet at any point in time. Rather we will learn how to keep abreast of the information advances and be able to evaluate its potential as a business tool. Our goal will be to develop an awareness and understanding of relevant issues, advantages and disadvantages, and specific techniques involved in using the Internet as a marketing vehicle." (largely paraphrased from a professor's syllabus at Vanderbilt University)
PROFESSIONAL STANDARDS:
We will be holding class in Laws 207 in the P & G Communications Center and Laws 5 the entire semester. It is expected that you will be present at every class, will have prepared all required readings, explored assigned web sights, shared insights on our electronic bulletin board, and be willing to actively participate in the assigned tasks for that day. During class, you will treat your colleagues and teacher with respect, and will not go exploring sights inconsistent with the topic for that day. This includes email! You will be asked to leave the course if you repeatedly act in an unprofessional manner, as defined above.
ATTENDANCE AND PARTICIPATION:
Since our class periods will largely be spent sharing insights and exploring various Internet and ECommerce locations, it is essential that you attend every class period. I will take attendance at 3:30 pm and 5:10 pm each class period. If you are not present at both these times, plus during the 100 minute class period, you will be counted absent for the entire period. You should not be wandering in and out of the classroom during the class period, with the exception of "essential biological needs."
You are expected to be an active learner and teacher during every class period, making significant and positive additions as appropriate. With 30 students in the class, you should also be aware of your "floor time" to assure everyone has the opportunity to participate daily. Be an active listener and take notes constantly in your daily log book. Ninety percent of the knowledge and skills you acquire in this class will be from your own work, participation on the bulletin board, active thinking about and response to exercises scheduled for each class period, and the observations of your colleagues. Although your teacher has tried to become knowledgeable on all the topics, you collectively will know at least 50% more about every topic than he does. There are no true experts in this field!
Grading
Your grades will be based upon five basic activities: 1) written responses to daily exercises; 2) participation in class; 3) participation online; 4) your personal log book; and 5) an 8-10 page individual paper ("final exam"). This may be your only marketing course that does NOT include a group project, exams or a presentation using PowerPoint! You are largely in control of the level of grade you receive based upon your efforts, outputs, and creative insights.
Grade Weights:
Written responses to daily exercises 100 points
Participation online (BB) 100 points
Participation in class 150 points
Personal log book 600 points
Individual 8-10 page paper 50 points
TOTAL POSSIBLE POINTS 1,000 POINTS
GRADES: MINIMUM NUMBER OF POINTS EARNED
A 910 or more
A- 880
B+ 850
B 820
B- 785
C+ 760
C 720
C- 690
D+ 670
D 625
D- 600
F 0 TO 599
A paper not submitted, lack of participation in a class or on the bulletin board for a day, or missing log day, will mean a zero for that daily portion of your grade.
EXPLANATION OF ACTIVITIES:
LOGBOOK: For each class period you will have articles or selections of books to read, internet sites to explore, audio and/or video tapes, CDs and a series of questions to examine and answer. For each of the above you should have a list/outline of key information and special insights gained, particularly as they might be applied in your chosen career field. Additional articles read and sites explored should be explained in a similar manner. All exercises written up for class should appear in the log. Notes taken in class (handwritten, but well organized) should also appear in the log. The log should be indexed by day and major topics discussed. By the end of the semester, it should contain a summary of the insights and http addresses gained throughout the semester. It is particularly important to correctly record all Internet sites you come across in your readings, plus surfing, during the semester. I would anticipate that you will have between 1,000 - 2,000 http sites by the end of the semester. All but notes taken in class should be typed or neatly written, grammar and spell checked, and collected in a large 3-ring notebook. Be sure to tab your days and/or topics, and include a Table of Contents. It is obvious that it would be a major disaster if this were lost, so take very good care of your logbook!
WRITTEN RESPONSES TO DAILY EXERCISES: Almost every class period we will have a series of questions to answer or activities to complete prior to arrival in class. These must be typed or neatly written and submitted at the end of the class period. They may not be altered or typed during class unless noted by placing in a box. The questions will be designed to help us collectively explore the topics in this course and will always deal with the "real world". They will be based upon your readings, Internet sites explored, and your synthesis and interpretation of this "data" into "information insights". I would be disappointed if you did not regularly go beyond those readings and sites assigned, and add new sites and articles to the collective knowledge base of the class.
PARTICIPATION IN CLASS: You are expected to participate in a meaningful manner during class every day. This always starts by being a good listener and careful preparation. Your verbal observations should move the class forward and add to our collective knowledge and skill base. My ability to mentally record the quality of your participation daily is very imperfect, but I'll do my best. After 28 class periods, I have a reasonable confidence in my ability to judge your contribution to the total learning experience of the class. My graduate assistant, Jason Yeager, will also be helping me in this process.
PARTICIPATION ON THE BULLETIN BOARD: I will check out and download our bulletin board at approximately 8:30 am on the day of our classes. Many of our assigned activities will ask for you to share with your colleagues certain ideas, insights, Internet sites, opinions, or ???. The ideas of your colleagues may often be of assistance to you in completing the exercises due in class, or locating additional information for your individual paper. It will be an excellent opportunity to stimulate thinking about issues before class. You may also ask questions where you need help. Whenever you visit the bulletin board and share insight, your name must appear in parentheses after the comment or question. Your helpfulness, intelligent questions and answers, and contribution to the quality of the discussion will be graded on a regular basis. Proper netiquette should be observed. No flaming unless the person really deserves it, and then still be polite. My graduate assistant will assist in maintaining these records on a continuous basis. This bulletin board, discussion questions, current activities, this syllabus, including insights, etc. will all be maintained on "Blackboard".
8 - 10 PAGE "Final Exam" INDIVIDUAL PAPER: As seniors I am assuming (maybe incorrectly) that you have some idea about your initial career direction and possible employers. Using the Internet and the insights you have gained throughout the semester, discuss the ECommerce, Internet, Intranet, etc. opportunities and threats to your planned professional position and potential employer. Be sure to look forward into the near future (12-18 months) on what could be; don't only describe what is! For example, if you are going into sports marketing and wish to work for a professional hockey team, there should be dozens of insights that might be applied to the interactive marketing of your team. Describe and prescribe. Be creative and forward thinking. Transfer insights from other functional areas, always remembering the needs and wants of the stakeholders. You personally must present this paper at the time and date designated for the final exam to your teacher in Upham 222B.
ATTENDANCE POLICY
You are expected to be present during every class period. If you are not there, you obviously did not participate in the class discussion and add to the total knowledge and skill base of the class. However, as seniors, I realize you may have a limited number of commitments over which you have very limited control, such as varsity athletics, second interviews or personal/family medical emergencies. If you will let me know beforehand, we will jointly come up with a short paper that you can prepare and that can be shared with your colleagues in class in your absence. This will require you to take the initiative, plan ahead, and the duplication of 33 copies. If you miss five classes FOR ANY REASON, you will be asked to leave the class and will receive a WP or WF as appropriate. If you know you are going to miss five or more classes, please drop the class today so someone on the waiting list can add the class.
HONESTY
I assume that everyone is honest unless proven otherwise. You are encouraged to work and study together and to talk to your colleagues, Jason Yeager, or your teacher if you are having problems. Your logbook and final paper are your individual responsibilities. If you wish to discuss and work together on the daily classroom activities this is fine as long as you independently write up the answers in your own words. Always acknowledge direct quotes of one sentence or more. Also be sure to give as much as you receive on the bulletin board. In the unfortunate situation where dishonesty is indicated, the written university, divisional and departmental disciplinary codes will be followed. If you can use anything prepared for this class for another class, that is fine with me as long as you notify both faculty members of this fact prior to submission to either faculty member.
TEACHING PHILOSOPHY
My Roles and Responsibilities as a Teacher
It is my responsibility to create a total learning environment where you are actively encouraged to question, acquire specific cognitive information, evaluate careers and lifestyles, values, attitudes and beliefs, and to improve your communication skills. I will attempt to be a positive role model and maintain high personal ethical standards. As a teacher, I have been entrusted by your parents or guardians with helping to prepare you to live full and valued lives. I accept this responsibility. I will always be fully prepared for all of our classes, will be on time (hopefully at least 5-10 minutes early), and remain after class if needed, and will provide each of you with a comprehensive course syllabus.
I will carefully grade all class assignments and return all materials within 7 days of receipt. I will make myself available a minimum of 8 hours a week, plus additional time by appointment, to assist you in resolving any problems you may be having with course materials, technology issues or career decisions. I will regularly measure your performance toward the stated course objectives, and will keep you informed of how you are doing.
It is my responsibility to remain current in my subject fields and the teaching profession. It is my responsibility as a scholar-teacher to synthesize and assimilate existing knowledge, the sharing of that knowledge, the generation of new knowledge, and to constantly explore ways of increasing the effectiveness and efficiency of my teaching. I will follow all known and ethical rules of Miami University and the Student Handbook, with particular attention to "Good Teaching Practices".
I will treat and respect you as a unique individual with special needs and abilities. I recognize that you have very complex lives outside the classroom, and reasonable accommodations are appropriate and necessary when conflicts arise between classroom obligations and personal growth opportunities outside the classroom. This does not include excessive absences (5). However, I do expect in almost all cases that your classes will be your first priority (before that intramural broomball game, etc.)
I believe in constructive, positive reinforcement. A good teacher inspires confidence and motivates students to exceed their own expectations. My role is to be a catalyst in your learning environment that sparks you to achieve your potential.
YOUR RESPONSIBILITIES AND RIGHTS:
[ To be completed in class individually and collectively ]
PHILOSOPHY OF STUDENT ASSESSMENT:
Grades are a necessity of our current academic environment and will be used to provide constructive feedback to you concerning your level of attainment of the knowledge and learning skills defined in the course under "Course Objectives". There is no ideal, target, or predetermined grade curve for my classes. The grading standards are published within this syllabus, and will not be changed except, as it may be uniformly advantageous to you.
Role of This Course and Higher Education at Miami University
The missions of Miami University, Richard T. Farmer School of Business Administration, and the Department of Marketing can be summarized as follows:
1. to develop life long learners;
2. to individualize the educational experience of each student as much as possible;
3. to provide students with opportunities to achieve understanding and appreciation not only of their own culture, but the cultures of others;
4. to educate men and women for responsible, informed citizenship, as well as for meaningful employment; and
5 .to provide professional, academic and personal guidance when requested.
In my opinion, the most important part of your education at Miami University is to learn how to learn and to develop a love for life long learning of all sorts. Read everything you can. Meet people with different backgrounds. Take part in one or more international programs. Surf the web. Participate in the life of your university. Grow, share, give, and receive graciously. Acquire both skills and knowledge. Work hard, and have fun. Life long learning is one of the greatest investments you can make in yourself. If you do not do this, your professional knowledge and skills will become obsolete practically overnight. Remember "The Brand Called You".
TEACHING METHODOLOGY
All classes will be held in the P & G Communications Center (LWS 207)or Lws 5. We will discuss the issues and questions designated for that day and explore additional sites and resources via the Internet. Often a half dozen individuals will be selected at random to lead some of these discussions. Very few, if any traditional lectures will be given by me, with the exception of Supply Chain Management. I have attempted to create a shared learning environment where we all have the opportunity, and obligation, to learn from one another. It is unfair to only be a sponge.
MACRO OVERVIEW OF TOPICS TO BE COVERED BY WEEK
(Numbers represent master file numbers that are open to you for further research)
| Wk 1 | Introduction to ECommerce and the Internet | 61. Introduction (multiple
articles and start books) 15. Clinton's framework for global ECommerce 22. Corporate culture and the Internet 111. Web lifestyle 112. Web workstyle 113. Web-based business models |
| Wk 2 | Who's on the Internet? Who's using ECommerce? History of Development of ECommerce & Internet |
19. Consumer behavior and
webtizens 20. Consumer search processes 33. ECommerce presence: Yes or No? 42. Forces fueling electronic commerce 47. History & development: ECommerce & Internet 106. User characteristics and behavior 107. Users of the Internet: Demographics |
| Wk 3 & 4 | Technologies and Processes of the Internet and ECommerce | 9. Building a digital nervous
system 121. Computer innovations 127. E-Groups 34. Email 37. Email and Spam issues 50. Information appliances 51. Information technology and the Internet 52. Integration of TV, Telephones & computers 63. Key technologies enabling ECommerce 79. Newsgroups and bulletin boards 99. Smart agents and avatars 128. Usenets 114. Webcasting 109. Video and audio webphones |
| WK 5 | Legal, Ethical and Privacy Issues | 17. Competitive monitoring and marketing intelligence using the Internet 21. Cookies 40. Ethical issues 53. Intellectual property rights, trademarks and domain names 66. Legal issues in ECommerce & the Internet 71. Marketing to children on the Internet 76. Netiquette 83. Privacy issues 95. Security and encryption issues 120. Virus' for computers 88. Regulation: Domestic or International 89. Regulation: Public or private |
| WK 6, 7, 8 | Product Retailers on the Internet | 5. Automotive industry 7. Books, CDs and music 13. Catalog ECommerce 117. Department & Discount store ECommerce 31. Drug stores and ECommerce 46. Grocery shopping on the Internet 64. Kiosk retailing and ECommerce 97. General shopping on the Internet 100. Specialty store ECommerce |
| Wk 9,10, 11 | Service Marketing on the Internet | 4. Auctions online 6. Banking on the Internet 28. Distance learning, training & education 124. Education & training 38. Entertainment industry 114. Gambling on the Internet 62. K-12 and university Internet strategies 85. Publication on ECommerce 86. Publishing online 94. Securities and ETrade ECommerce 116. Sports marketing on the Internet 105. Travel Industry ECommerce 131. Internet bridal cooperatives 129. Real Estate ECommerce |
| Wk 12,13 | Marketing's P,P,P,P |
118. Banner advertising 8. Issues of Branding and Equity 11. Buying and selling online ads 18. Conducting industry analysis through the Internet 35. Electronic Settlement 82. Pricing on the Internet 108. Value-based currencies in ECommerce 43. Forester and Jupiter Internet Research 126. International Internet ECommerce 72. Measuring Internet marketing results 77. Netrepreneurs 78. New Product strategies for the Internet 84. Public relations activities on the Internet 90. Relationship marketing on the Internet 91. Sales promotion & Coupons on the Internet 92. Sales support functions on the internet 96. Segmentation and Niche Marketing 70. Marketing research on the Internet |
| WK 14,15 | Organization-to-organization
Internet ECommerce Supply Chain Management |
45. Government Purchasing
& Regulations 23. Developing a corporate identity 29. The net as a distribution channel DISK = ECR 58. Interorganizational commerce 59. Intranet 60. Intraorganizational commerce on the Internet 101 SCM on the Internet 44 Digital future |
| ???????? | Optional additional topics | 123. Artificial intelligence 24. Data management and communications 25. Data mining and data warehousing 119. The digitized office 32. ECommerce evaluation tool: Evaluating a web site 36. Electronic traffic court 39. Environmentalism is a digital environment 41. Flow experiences among web users 44. The digital future 48. Human information processing of web sites 49. Humanizing cyberspace 80. Organizational change and the Internet 81. Political activities and cause lobbying on the Internet 93. Search engines on the Internet 110 Virtual organizations, corporations and communities 130. Career search and careers in Internet Marketing Other ??? |
SPECIFIC TOPICS BY DATE (WINTER, 2000)
| DATE | TOPICS |
| January 11th | Read and discuss online course
syllabus Questions and answers; Register in blackboard for course Write "Student Responsibilities" collectively Introductions of students & teacher Using search engines "The brand called you" HANDOUT "This butler didn't do it" |
| January 13th | Introduction to the Internet Clinton's framework for global ECommerce |
| January 18th | Corporate culture and the
Internet Web lifestyle and work style Web-based business models Consumer behavior and webtizens Consumer search processes |
| January 20th | ECommerce presence: Yes or No Forces fueling ECommerce History and development of ECommerce & Internet User characteristics and behavior User Demographics: Domestic and International |
| January 25th | Building a digital nervous
system Computer innovations Information appliances Information technology and the Internet |
| January 27th | Integration of TV, Telephones
and computers Webcasting Video and audio webphones Key technologies enabling ECommerce (software & bandwidth) |
| Feb, 1st | Email and spam issues Newsgroups and bulletin boards Usenets Smart agents and avatars E-groups |
| Feb. 3rd | Cookies Ethical issues Marketing to children on the Internet Netiquette |
| Feb. 8th | Competitive monitoring and
marketing intelligence Privacy issues Security and encryption issues Virus for computers (Trojan horses plus) |
| Feb. 10th | Intellectual property rights,
trademarks and domain names Legal issues in ECommerce and the Internet Regulations: Domestic or International Regulation: Private or public |
| Feb. 17th | Books, CDs and music Automotive industry |
| Feb. 24th | Catalog ECommerce Specialty store ECommerce |
| Feb. 29th | Department and discount store
ECommerce Drug stores and ECommerce |
| March 2nd | Grocery shopping on the
Internet Kiosk retailing and ECommerce |
| March 7th | Corporate Change and the Internet |
| March 9th | Auctions online Bridal registry on the internet |
| March 21st | Securities, Bonds and E*Trade |
| March 23rd | Banking on the Internet |
| March 28th | Entertainment industry
ECommerce Gambling on the Internet Sports marketing on the Internet |
| March 30th | Travel Industry ECommerce Real Estate ECommerce |
| April 4th | Advertising on the Internet Banners Buying and selling online ads Public relations activities on the Internet Issues of branding and brand equity |
| April 6th | Marketing research Conducting industry analysis through the Internet Measuring marketing Internet results New Product strategies for the Internet Forester and Jupiter Internet research |
| April 11th | Electronic settlement Pricing in ECommerce Value-based currencies in Commerce International Internet marketing results and activities |
| April 13th | Netrepreneurs Relationship marketing on the Internet Segmentation and niche marketing Sales support functions on the Internet |
| April 18th | Supply Chain Management & Efficient Consumer Response |
| April 20th | Supply Chain Management & Efficient Consumer Response |
| April 25th | Supply Chain Management & Efficient Consumer Response |
| April 27th | Your choice from optional additional topics or other |
| May ??? | Final Exam paper due |
READING/LISTENING/VIEWING/SURFING ASSIGNMENTS AND EXERCISES BY DAY
| DATE | READINGS/LISTENINGS/VIEWING/EXERCISES |
| January 11th | Read and discuss online course
syllabus Questions and answers Write "Student Responsibilities" collectively Introductions of students & teacher Using search engines "The Brand Called You" HANDOUT "This butler didn't to it" "In search of " |
| January 13th | READINGS BEFORE CLASS: Webonomics: Preface & Introduction Business @ The Speed of Thought: Introduction "Electronic Commerce: Effects on Electronic Markets" "A Framework for Global Electronic Commerce" WEB SITE VISITS IN CLASS: www.csr.co.zaSee bulletin board Question 1/13/00 See in-class discussion questions 1/13/00 |
| January 18th | READINGS BEFORE CLASS: Business @ the speed of thought: Chapter 7 "Log On, Boss" "Customer Feeding Frenzy" "How the Internet 100 index has been changed" "A Web that looks like.." "OCLC Research Project Measures Scope.." "Internet Age" "Short History of the Internet" In-class web sites: www.ivillage.com www.earthcam.comSee bulletin board Question 1/18/00 See in-class discussion questions 1/18/00 |
| January 20th | READINGS BEFORE CLASS: Webonomics: Chapter One http://info.isoc.org/guest/zakon/Internet/History/HIT.html pp1-34(browse history, read growth & FAQs) "Does Baby Want a Browser?" "Marketing and Electronic Commerce: Who is Online?" "Online Presence" "Contry Profiles: US, India, Hong Kong" "This generation is all business" WEBSITES IN CLASS: http://cyberatlas.com (demographics, current articles, demographic archives) http://www.nua.ie/surveys/ (explore key stories and three nations) www.earthcam.com live cameras all over the world www.crayola.com children's site www.disney.com children's site http://www.kayleigh.com/learn.htm children's action site www.terra.com Hispanic site See bulletin board questions 1/20/00 See in-class discussion questions 1/20/00 |
| January 25th | READINGS BEFORE CLASS: Business @ the Speed of Thought Chapters 1,2,3,4 Webonomics, Epilogue "The New Post-PC Products - Beyond the PC" "E Toys plans to launch UK web site in time.." "Sci/Tech Touching the web" WEBSITES IN CLASS: http://www.traderonline.com/boat/ See bulletin board questions 1/25/00 See in-class discussion questions 1/25/00 |
| January 27th | READINGS BEFORE CLASS: Business @ the Speed of Thought: Chapter 6 "Products to watch" "News: Analysis & Commentary" "Digital D-Day" "To Be a Mass Medium, The Web Must Be Freed From the PC" "The Year of Big Bandwidth" "Death of the Office" "DVD: The Multimedium" "Trying on Clothes in a Virtual Dressing Room" "PC makers think beyond the box" "You did what on a Cell Phone" In-class sites: www.dell.com www.cincinnatibell.com See bulletin board questions 1/27/00 See in-class discussion questions 1/27/00 |
| Feb. 1st | READINGS BEFORE CLASS: "Impact of Intelligent Agents" "For Simpler Web Searches, Ask Jeeves" "How can software agents become good net citizens?" "'BOTS' don't make great shoppers" "When your computer talks back" "Industry newsgroups and discussion lists" "Usenet news" "Handling customer service on the web" "E-Groups" "The tangled web of E-deception" "Revenge of the Bots" "Bargaining Power" "Ask Jeeves answers for corporate America" "Usenets, Listserves and Forums" "Converting E-Mail from Spam to Steak" "E-Commerce Report" In-Class Web Sites: http://search.cnet.com/Single/0,7,88-350519,0200.html www.askjeeves.com/ or www.ask.com http://lawyermarketing.com/internetulf.htm www.auctionrover.com or www.auction-rover.com ??? See bulletin board and discussion questions 2/01/00 |
| Feb. 3rd | READINGS BEFORE CLASS: Business @ the Speed of Thought Chapters 5,8,9 "Business Netiquette International" - http://www.bspage.com/1netiq/Netiq.htmlAdditional Sites to Visit from this site: A Beginner's Guide to Effective
Email "Much Ado about Cookies" "The InnerNet" - OMIT / Optional "Eruptions from the Future" "Forget the Mall. Kids Shop the Net" - OPTIONAL www.barnesandnoble.com (See privacy standards/ bottom of page link) www.amazon.com (Privacy, Bill of Rights, Copyright /bottom of page) www.disney.com ( Privacy policy and Internet Safety Information) http://www.cyber-rights.org/reports/uscases.htm See bulletin board questions 2/03/00 See in-class discussion questions 2/03/00 |
| Feb. 10th | READINGS BEFORE CLASS: http://vjolt.student.virginia.edu/graphics/vol1/home_art3.html "Taming the wild, wild, web" "Whose info is it anyway?" "Who 'owns' a Price?" "Score another round for the Internet Industry" "For the people, by the Computer" "Europe's internet shopping..." "Must web sites be accessible to the blind?" "College Textbook stores sue internet competitor" "The Net: How to head off big-time regulation" "The game of the name" "Congress cuts in on the internet" "The Internet makes fraud easier " "Legal and ethical issues" "Copyright and Intellectual property" "Legal and Regulatory Framework" Opening Digital Markets pp. 65-70. In-class Internet sites: http://home.onestop.net/serbinski/ See bulletin board questions 2/10/00 See in-class discussion questions 2/10/00 |
| Feb. 15th | New February 15th
Assignment "Life on the Web" "For Sale Online: You" "The Search for the Young and Gifted" "Wanted: Better Job Listings" "Web Surfing Is Fast Way to Go Job Hopping" http://www.careerscolorado.com/ www.womenforhire.com optional (v.good) www.muohio.edu/cppo then Services for students then Internet Resources for Jobs & Career Opportunities then Miami Link Options for Careers = optional www.MBAfreeagents.com graduate students only www.funeralnet.com only if you wish to become a mortician www.overseasjobs.com if interested www.occ.com Online career center (ESJ,AOL,WorldNet, plus 17 others) |
| Feb. 17th | READINGS BEFORE CLASS: "The Jukebox on the net" "Downoad any good books lately?" "The beat goes on line, and sometimes it's legal" "Music on the web" "AOL to buy web music firms for $400 million" "CDNow Analysis" "How the Internet hits big music" "Movable type" "Selling paperbacks on the Web Is Much Harder Than It looks" "Car race in Cyberspace" "Shifting gears" "New tactics shake up online auto retailing" "Is the showroom dead?" "A car dealer by any other name" "Old carmakers learn new tricks" "Commerce: no longer a novelty,..." "Virtual Showrooms click with car buyers" VISIT: www.barnesandnoble.com www.amazon.com www.mp3.com www.goodnoise.com www.atomicpop.com www.rioport.com www.cdnow.com www.autoweb.com www.autobytel.com www.autoconnect.com www.cars.com www.edmunds.com www.ford.com www.gm.com In-Class Internet sites: Download free www.real.com Real Player and run ABC News for today. MP3 ???? See bulletin board questions 2/17/00 See in-class discussion questions 2/17/00 |
| Feb. 24th | READINGS BEFORE CLASS: "Pulp Addiction" "Web Ordering System Helps DELiA*s Ramp Up Online Sales" "A Hard Sell Online? Guess Again" "Gadzooks builds an information infrastructure as fast and dynamic as the market" "Shop till you crash" "Can I try that blouse in blue" - OPTIONAL "The Amazon.com of Cyberbabies" "A niche of one's own" "Instant web stores herald a dizzying era..." "Levi's Internet Blues..." -OPTIONAL "Site development" "Shopping Internet" sites listing "Mail-Order Renaissance" IN-CLASS SITES: www.landsend.com www.etoys.com www.eddiebauer.com www.babycenter.com www.bluefly.com www.fashionmall.com optional www.gap.com www.ibaby.com www.llbean.com optional See bulletin board questions 2/24/00 See in-class discussion questions 2/24/00 |
| Feb. 29th | READINGS BEFORE CLASS: "May 26, 1999: The online consumer " "New Web sites Scramble for Share of Drug Store Business" "Drugtest - Online drugstores..." "When Wal-mart flexes its cybermuscles " "Federated and wedding channel agree to tie the knot" "Sears to begin online sales of appliances" "Not much going right for Sears..." "Where the E in E-Shopping stands for 'extreme'" IN-CLASS SITES: See bulletin board questions 2/29/00 See in-class discussion questions 2/29/00 |
| March 2nd | READINGS BEFORE CLASS: "No web site is an island" "Split Pea Offers Web site Skills on online Grocery Pioneer" "Peapod Invests in Technology to Upgrade Transportation and Fulfillment" "Manhattan Seen as Key Test of Urban online Grocery Retailing" "Can you sell groceries like books?" "Wild Oats Makes Jump from Bricks and Mortar to online Ordering "Co-Founder of Borders to Launch On-Line Megagrocer" - OMIT "Check out the corner cyberstore" - OPTIONAL "Amazon.com buys 35% stake of Seattle online grocery firm" "Jim Barksdale, Internet angel" - OMIT "Clicks and Mortar at Gap.com" "Webvan: Financial engineering, Net Style" IN-CLASS VISIT: www.homegrocer.com www.netgrocer.com www.peapod.com www.wildoats.com www.homedelivery.com - OPTIONAL www.kroger.com www.safeway.com www.webvan.com See bulletin board questions 3/02/00 See in-class discussion questions 3/02/00 |
| March 7th | READINGS BEFORE CLASS: Business @ the Speed of Thought: Chapters 10,11,12,13,14,[15(optional)], 16,17,18 Write notes on your four favorite chapters only http://www.speed-of-thought.com/looking/index.html (Chapter Overviews may be useful - use is up to you; while I would encourage you to read the chapters [ took me 2 hours to read and outline] it is better to use this site then not read the chapters at all) Webonomics: Chapter 8 "Building Global Communities" (2 pages) In-Class Sites http://www.speed-of-thought.com/looking/index.html - OPTIONAL Special presentation on starting a web business by graduate students DJ and Jose See bulletin board questions 3/07/00 See in-class discussion questions 3/07/00 |
| March 9th | READINGS BEFORE CLASS: "Meg Muscles eBay Uptown" "Back to Barter" - OPTIONAL"Arts Big Bang" "Going, Going...Click" "Art's Big Bang" "Online Auctions: Going, Going, Here to stay" - OPTIONAL "Even beyond the big guys..." "Contemplating eBay's Funeral" - OPTIONAL "Going, Going, Gone" - OPTIONAL "The Perils of Online Auctions" "New town square" "A net monopoly no longer?" "Pick hotel price, let the Net do your bidding " "Retailers say 'I Do'..." - OPTIONAL"I was an Internet bride" - OPTIONAL "A Web Auctioneer Roils the Rust Belt""Cash-Free Economy" IN-Class Sites: See bulletin board questions 3/09/00 See in-class discussion questions 3/09/00 |
| March 21st | READINGS BEFORE CLASS: "E-crash!" - Optional "Tools and Pep Talks for Novice Investors" - Level 1 "Will the web eat wallstreet?" - Level 1 "A Search for Stock Answers" - Level 2 "The Tremors from Online Trading in Europe" - Level 1 "The Right Tools for the Right Trades" - Level 1 "How to Seal A Great Bond Deal" - Optional "Why Old-Line Firms Need New Online Tricks" - Level 2 "Business Week Investor" - Level 1 "How Real is that E-Broker?" - Optional "Net Finance" - Level 1 "SEC cracks down on Internet..." - Level 2 "Want to chat?" - Level 2 "The steal superstar of..." - Optional "Untethered trading" - Level 2 "Go-To Sites for Online Junkies" - Optional "How to be an online trader" Level 1 "online lineup" Level 1 Please Read: In-class sites: www.mortgageSector.com www.capitalEngine.com www.capitalThinking.com www.cyberloan.com www.reis.com www.2dmkt.com www.redbricks.com www.firstunion.com www.etrade.com www.schwab.com www.ebroker.com www.ameritrade.com www.datek.com www.discoverbrokerage.com www.dljdirect.com www.fidelity.com www.quotesmith.com www.webstreetsecurities.com www.cbsmarketewatch.com www.cnnfn.com www.eloan.com www.money.com http://quote.yahoo.com www.suretrade.com www.bondsonline.com www.investinginbonds.com www.fool.com www.cassandrasrevenge.com www.shegotittogether.com www.pinkbull.com www.fabmktbabe.com www.wife.org www.ivillagemoneylife.com www.TheStreet.com [ Write up any seven of these sights; try to at least visit 50% of the sites ] See bulletin board questions 3/21/00 See in-class discussion questions 3/21/00 |
| March 23rd | READINGS BEFORE CLASS: "You've got mail (with cash!)" "The Web's Run for the Money" "Entrepreneur's Tough Sell: Pay Your Bills Online" "Bank One to allow money transfer by e-mail (C2C) - OPTIONAL "The mixed blessing of online Banking" OR "Net Banking is here, but has it arrived?" "Digital Payment Options" "Something Better than Free" "Nothing but Net" "Who's afraid of online banking?" - OPTIONAL "The world after Glass-Steagall" "Bidding at the bank: CD's..." "All the world's an auction now" "Electronic commerce in the Banking industry:......" - OPTIONAL www.checkfree.com See bulletin board questions 3/23/00 See in-class discussion questions 3/23/00 |
| March 28th | READINGS BEFORE CLASS: "Take me out to the web" "Internewt Gambling: Is it a Problem? Handout with attachments "Virtual golf, without caddies or carts" "Will Uncle Sam Trump Internet Gamblers?" "Let us entertain you" - OPTIONAL"The newest Addiction" - OPTIONAL"Th-Th-That's all, folks!" - OPTIONAL"Care for a Latte..." - OPTIONAL"Attention sports fans" "Big casinos' Big score" "In a legal grey area..." "Industry spotlight: sports..." - OPTIONALIn-Class Sites to Visit: Group #1 Group #2 Group #3 Go to your favorite search engine, enter "Gambling" and visit any two sites Please visit between 2-3 site from each of the three groups above See bulletin board questions 3/28/00 See in-class discussion questions 3/28/00 |
| March 30th | READINGS BEFORE CLASS: "World Trekkers should tour the web first" "On-line or the breadline" "Taking in the travel sights" "Finding a Fare Deal on the Web" "On-line site-ings" "Planning your trip on the web" "The essential Internet" "Priceline.com posts wider loss on..." -Optional "Online firms jockey..." - Optional In-class links: www.marriott.com www.biztravel.com www.gto.com http://expedia.com www.previewtravel.com www.priceline.com www.si.edu/tsa/sst/start.htm www.goinggoinggone.com www.drivebudge.com www.thetrip.com www.travelocity.com www.travelweb.com www.walkabouttravelgear.com www.fortune.sections.com/travel www.hertz.com www.web-travel-secrets.com www.mapquest.com http://cheaptickets.com http://1travel.com www.lowestfare.com www.xe.net/currency www.flifo.com www.smarterliving.com www.iflyswa.com www.delta-air.com www.expedia.msn.com www.travelNow.com http://www.lonelyPlanet.com http://travel.roughguides.com http://trave.state.gov http://www.cdc.gov/travel/travel.html http://www.visa.com http://www.aa.com http://www.continental.com http://www.delta-air.com http://www.nwa.com http://www.iflyswa.com http://www.twa.com http://www.ual.com http://www.usairways.com www.westin.com www.bnm.com You are not required to write up any of these sites, but use them to answer the two discussion questions. During class, visit those that look interesting and then make a very brief one line note concerning its contents. Allocate your pre-class time reading the 15 pages of the above articles and doing a comprehensive job at answering the two discussion questions. See bulletin board questions 3/30/00 See in-class discussion questions 3/30/00 |
| April 4th | READINGS BEFORE
CLASS: Webonomics: Re-read Chapter 7 "Branding on the net" "Brand Building on the Net" "Web Portals become key marketing tool for on-line retailers" "What is a Banner: How to post it" - OPTIONAL "Promotion" "P & G Attempts to Lure Retailers Online" "How the Web Will Warp Advertising" - OPTIONAL "Branding and Bonding Beyond the Banner" "The name's the thing" - OPTIONAL "Dot-com time bomb on madison avenue""Banner ads are driving web purchases" - OPTIONAL "A Large Audience is not always better" - HANDOUT "Research Findings: Banner Effectiveness Tips" - HANDOUT"listen up! Pay attention!..." "The net loves old media" - OPTIONAL "Online Persuaders" - OPTIONAL "Web retailers empty wallets on advertising" IN-Class Sites to Visit: http://advertising.utexas.edu/world/index.html#index (contains 40+ links) Visit and write up any eight you feel are of partricular interest)See bulletin board questions 4/04/00 See in-class discussion questions 4/04/00 |
| April 6th | SPEAKER: Mr. John Bosarge Senior Vice President & Managing Director U.S. Kraft/Miller Strategic Alliance for ACNIELSEN COMPANY and Director, Overseas ACNIELSEN global relationships with the Phillip Morris Companies READINGS BEFORE CLASS: "My, what big Internet numbers you have!" "Eyeball the Validity of Internet Ad Measures" - OPTIONAL "Who's getting more bang for the marketing buck" - OPTIONAL "Marketing research on the Internet" - OPTIONAL "Conducting Marketing Research Online" "Marketing Research on the Internet Has Its Drawbacks" - Handodut (1 page) "Marketing Research" - Handout web site at NC State - GREAT "New products for the Internet" - OPTIONAL "Product and Pricing" - OPTIONAL "Amway introduces itself to the world..." - OPTIONAL "Collaboration opens up new horizons" "Selling market smarts to the people" "To the victors belong the ads" Visit Before Class http://ecommerce.ncsu.edu/consultants.html http://www.demographics.com http://www.forrester.com www.census.gov www.jupitercommunications.com www.gomez.com Visit before class and make personal notes only for use
in-class |
| April 11th | READINGS BEFORE CLASS: "Electronic Payment Systems" from Chapter 6 Electronic Commerce - OPTIONAL "Digital Payment Options" from Appendix A Opening Digital Markets -OPTIONAL "The Attack of the Robots" - OPTIONAL "Europe's Internet Bash" America's Online" "The Buyer Always Wins" "Transaction cost theory" - OPTIONAL "Electronic cash" - OPTIONAL "Borderless Selection: Global Sourcing on the internet" "Shopping in Cyberspace" (Korea) "Don't just click..." - OPTIONAL "Next up for cell phones..." - OPTIONAL "Anytime, anywhere..." - OPTIONAL "China's webmasters" "In Europe, surfing..." "Invasion of the E-Vikings" "AOL launches a fresh..." "British open" "Chinese upstart startles pundits..." "In Spanish and Portuguese, web growth spurts" "Brazilians take to the Web..." In-class Site Visits: www.latino.com www.starmedia.com www.china.com www.zhaodaola.com www.alibaba.com www.letsbuyit.com www.freeserve.com www.annaspinello.com www.quepasa.com See bulletin board questions 4/11/00 See in-class discussion questions 4/11/00 |
| April 13th | READINGS BEFORE CLASS: Business @ the Speed of Thought: Chapters 19,20 "The Feminine Side of the Web" "Now it's your web" "Know your customer" "Death of the off-line salesman" "Privacy Shmivacy" - Handout "Betting on a surer thing" - Handout In-Class Sites to Visit: www.medscape.com www.webmd.com www.drkoop.com www.mediconsult.com www.intelihealth.com www.thriveonline.com www.onhealth.com www.achoo.com www.healthscout.com www.merck.com www.rxlist.com See bulletin board questions 4/13/00 See in-class discussion questions 4/13/00 |
| April 18th
April 20th |
Before class:
Now We're All B-to-B Can Yahoo & AOL Succeed at B2B? B2B Comes to Retail Student Presenters of Favorite Three Sites: www.MRO.com See in-class discussion and bulletin board questions 4/18/00 Before Class: How to Get Rid of Those Forklifts Online Exchanges Also Suffer From Too Many Players P&G Faces the Future Student Presenters of three favorite sites: www.tradeOut.com No write ups required in log book on articles or sites, but try to visit as many as possible. See in-class discussion and bulletin board questions 4/20/00 |
| April 25th
April 27th |
Before class: High Times on the Back End Student Presenters of Three Favorite Sites: No write ups required in log book on articles, but please read See in-class discussion and bulletin board questions 4/25/00 CLASS WILL START AT 4:00 PM INSTEAD OF 3:30 PM IF FAVORITE SITES WERE COMPLETED ON THE 25TH. Read before class and be ready to answer discussion questions How the Internet Continues to Shatter the World's
Fundamental Business Paradigms |
| May 2nd | Final Exam paper due at
appointed hour and date in Upham 222B as scheduled by registrar. Tuesday, 12:30 pm of Final Exam Week |
DATES TO REMEMBER: (January through May 2000)
1/14 Last day for registration of new or former students
1/17 Martin Luther King Day (no classes)
1/31 Last day to drop a course without a grade
2/4 Last day to apply for May graduation
2/14 President's Day (no classes)
2/15 Monday/Tuesday switch (operate on Monday schedule)
2/22 Last day to change from audit to grade
Last day to withdraw from MU with "W"
Last day to drop a course with grade of "W"
3/12-19 Spring break
3/20 Registration for summer 2000 begins
4/3 Advance registration starts for fall 2000-2001
4/14 Advance registration ends
4/24-25 Log Books Due
4/28 Last day of regular classes; Saturday in Hamilton/Middletown
5/2 Final Exam paper due in Upham 222B
Internet Book Library for this Class (Upham 222B):
BULLETIN BOARD QUESTIONS AND IN-CLASS DISCUSSIONS: DAILY
All bulletin board discussion questions and in-class questions will be posted on Blackboard a minimum of 5 days before they are due. It is your responsibility to check these on a regular basis. Once posted, they will not be changed unless there is an error in a site link or something disappears from the Internet during that period.
JANUARY 13, 2000
Example Bulletin Board: [See BB for actual questions]
Why is ECommerce "succeeding"?
Example questions to be answered in writing before class (and to be discussed in class):
[ See BB for actual questions for each day ]
[ EACH DAY WILL BE PRESENTED IN A SIMILAR MANNER, OFTEN WITH ONLINE EXPLORATIONS INCLUDED. AFTER THE INITIAL DISCUSSION PERIOD OF 45-60 MINUTES, IN-CLASS ACTIVITIES WILL BE PRESENTED VERBALLY TO GUIDE ONLINE EXPLORATION OF DESIGNATED SITES]
THE END . AND THE BEGINNING