John H. Benamati

Farmer School of Business
Decision Science and Management Information Systems Department
Miami University, Oxford, OH 45056

EMail: BENAMAJH@MUOHIO.EDU
Phone: (513) 529-4835
Fax: (513) 529-9689


EDUCATION

Doctor of Philosophy (Business Administration - MIS), 1997
The University of Kentucky, Lexington, KY
Dissertation Title: Managing Information Technology in a Changing Information Technology Environment
Dissertation Committee Chair: Albert L. Lederer

Master of Computer Science (Information Systems), 1987
Marist College, Poughkeepsie, NY

Bachelor of Science (Computer Science), 1984
Indiana University of Pennsylvania, Indiana, PA


RESEARCH INTERESTS

Management of IS
IS Strategy
Electronic Commerce
Outsourcing


AWARDS and HONORS

Senior Faculty Outstanding Research Award - University Farmer School of Business 2010
Howe Writing Center Best Practices in Teaching Writing Award 2007
Miami University Alumni Association Effective Educator Award Nominee 2006
Junior Faculty Outstanding Research Award - University Richard T. Farmer School of Business 2006
Faculty Advisor of the Year - Richard T. Farmer School of Business Student Advisory Council 2006
Associated Student Government Honored Professor Award Nominee- Miami University 2006
Associated Student Government Honored Professor Award Nominee- Miami University 2004
Miami University Alumni Association Effective Educator Award Nominee 2003
Faculty Advisor of the Year - Miami University Richard T. Farmer School of Business 2003
Associated Student Government Honored Professor Award Nominee- Miami University 2003
Teaching Effectiveness Award - Miami University Richard T. Farmer School of Business Administration 2002
Associated Student Government Honored Professor Award Nominee - Miami University 2002
Honorary Membership - Delta Sigma Phi Business Fraternity 2002
Best Paper Award - Association for Computing Machinery SIGCPR Conference, April 6-8, 2000
Associated Student Government Honored Professor Award Nominee - Miami University 2000
Miami University Associated Student Government Honored Professor 2000
Richard D. Irwin Foundation Doctoral Dissertation Fellowship 1996-1997. (1 of 10 awarded nationally)
University of Kentucky Presidential Fellowship 1994-1997. (1 of 9 awarded university wide)
University of Kentucky Quality Achievement Fellowship 1994-1997.


WORK EXPERIENCE

2011-present, Chair and Professor, Department of Information Systems and Analytics, Miami University, Oxford, OH
2009-2011, Professor: Miami University, Oxford, OH
2003-2009, Associate Professor: Miami University, Oxford, OH
1997-2002, Assistant Professor: Miami University, Oxford, OH
1994-Present, Information Technology Consultant: Self Employed - Data and Application Architect for large scale client/server application development effort
1996, Instructor: University of Kentucky, Lexington, KY
1984-1994, International Business Machines Corp. (IBM)
     1993-1994, Data Architect: International Business Machines Corp. Sacramento, CA
     1991-1993, Data Base Team Leader: Frankfort, KY
     1989-1991, Application Development Product Marketing Specialist:, Lexington, KY
     1987-1989, Data Administrator: Poughkeepsie, NY
     1984-1987, Database Administrator: Poughkeepsie, NY
1988, Adjunct Professor: Marist College, Poughkeepsie, NY


COURSES TAUGHT

2007-2010 MIS 406, Information Technology Project Management, 2 semesters 4 sections
2004-2009 MIS 235, Information Technology in Modern Organizations, 9 Semesters 16 sections
2007-2009 MIS 387, Designing Business Systems, 2 semester 2 sections
2005-2007 MIS 301, IT Fundamentals, 2 Semesters 2 sections
2005-2006 MIS 403, E-commerce and Web Development, 1 Semester 1 section
2003-2005 MIS 335, Internet Tools and Technologies, 4 Semesters, 9 Sections
1997-2003, MIS 385, Electronic Commerce, Miami University, 11 Semesters, 21 Sections
2000-2002, MIS 495, Seminar Capstone in MIS, Miami University, 2 Semesters, 3 Sections
1999-2002, MIS 625, Management Information Systems - MBA, Miami University, 4 Semesters, 4 Sections
2001 MIS 690 Advanced Management Information Systems Topics - MBA, 1 Semester, 1 Section 
1998 MIS 381 Business Production and Presentation Graphics, Miami University, 1 Semester, 1 section
1996, DIS 320, Management Information Systems, University of Kentucky, 1 Semester, 1 Section
1988, MSCS 24537, Data Management, Marist College, 1 Semester, 1 Section (Masters Course)
1985-1993, Designed and conducted numerous professional product and concept education seminars
          (Both IBM and client staff and executives)
 

JOURNAL PUBLICATIONS

  1. Xiang F., Benamati, J.h., and Lederer, A.L. “Coping with rapid information technology change in different national cultures” European Journal of Information Systems, 20(5), 2011, pp. 560-573.
     
  2. Rajkumar, T.M.,  Anderson, P., Benamati, J.H. an d Merhout, J.W. “Are Student Self-Assessmenst a Valid Proxy for Direct Assessments in Efforts to Improve Informatin Systems Courses and Programs? An Empirical Study” Communications of the AIS, Vol. 28, Article 31, 2011
     
  3. Benamati, J.H., Fuller, M.A., Serva, M.A., “The Productive Tension of Trust and Distrust: The Coexistence and Relative Role of Trust and Distrust in Online Banking” Journal of Organizational Computing and Electronic Commerce, 20(4), 2010, 328-246.
     
  4. Benamati, J.H., Fuller, M.A., Serva, M.A., and Baroudi, J.J. “Clarifying the Integration of Trust and TAM in E-Commerce Environments: Implications for Systems Design and Management” IEEE Transactions on Engineering Management, 57(3), 2010, pp. 380-393.
     
  5. Benamati, J.H., Ozdemir, Z.D. and Smith, H.J. “’Aligning Undergraduate IS Curricula with Industry Needs” Communications of the ACM, 53(3), 2010, pp. 152-156
     
  6. Benamati, J.H. and Lederer, A.L., “Managing the Impact of Rapid IT Change” Information Resource Management Journal, 23(1), 2010, 1-16.
     
  7. Merhout, J.W., Benamati, J.H., Rajkumar, T.M., Anderson, P. and Marado, D. “Implementing Direct and Indirect Assessment in the MIS Curriculum” Communications of the AIS, Vol. 23, Article 24, November 2008, pp. 419-436.
     
  8. Benamati, J.H. and Lederer, A.L. “Decision Support Systems Infrastructure: The Root Problems of the Management of Changing IT” Decision Support Systems, 45(4), November 2008, pp. 833-844.
     
  9. Benamati, J.H. and Rajkumar, T.M. “An Outsourcing Acceptance Model: An Application of TAM to Application Development Outsourcing Decisions” Information Resource Management Journal, 21(2), April-June 2008, pp. 80-102.
     
  10. Fuller, M.A., Serva, M.A., and Benamati, J.H. “Seeing is Believing: The Transitory Influence of Reputation Information on E-Commerce Trust and Decision-Making” Decision Sciences, 38(4), 2007, 675-699.
     
  11. Benamati, J.H. and Serva, M.A. “Trust and Distrust in Online Banking: Their Role in Developing Countries,” Journal of Information Technology for Development, 13(2), 2007, pp. 161-175.
     
  12. Benamati, J.H., Serva, M.A., Galletta, D., Harris, A. and Neiderman, F. “The Slippery Slope of MIS Academia: A Discussion of the Quest for Relevance in Our Discipline.” Communications of the AIS, 18, December 2006, 657-675.
     
  13. Serva, M.A., Benamati, J.H. and Fuller, M.A. “Trustworthiness In B2C E-Commerce: An Examination Of Alternative Models” The DATA BASE for Advances in Information Systems. 36(3), 2005, 89-108.
     
  14. Young, L.D. and Benamati, J.H. "A Cross-Industry Analysis of Large Firm Transactional Public Web Sites," Mid-American Journal of Business, 19(1), Spring 2004, 37-46.
     
  15. Erasala, N. and Benamati, J.H. "Understanding the Electronic Commerce Cycles of Change," Journal of Organizational Computing and Electronic Commerce, 13(1), 2003, 58-72.

  16. Benamati, J.H. and Rajkumar, T.M. “The Application Development Outsourcing Decision: An Application Of The Technology Acceptance Model”, Journal of Computer Information Systems, 42(4), Summer 2002, 35-43.

  17. Young, L.D. and Benamati, J.H. "Lessons From Current Adopters of Transactional Web Sites," Information Strategy the Executives Journal, 18(2), January 2002.
     
  18. Benamati, J.H. and Lederer, A.L. "Toward a Strategy for Coping with Rapid Information Technology Change," Communications of the ACM, 44(8), August 2001, 83-88.

  19. Benamati, J.H. and Lederer, A.L. "Rapid Information Technology Change, Coping Mechanisms, and the Emerging Technologies Group," Journal of Management Information Systems, 17(4), Spring 2001, 183-202.

  20. Benamati, J.H. and Lederer, A.L. "How IT Organizations Handle Rapid IT Change: Five Coping Mechanisms," Information Technology and Management, 2(1), 2001, 95-112.

  21. Benamati, J.H. and Lederer, A.L. "Rapid Change: Nine IT Management Challenges," Information Systems and Operations Research, 38(4), November 2000, 336-358.

  22. Young, L.D. and Benamati, J.H. "Differences in Public Web Sites: The Current State of Large U.S. Firms," Journal of Electronic Commerce Research, 1(3), August 2000.

  23. Benamati, J.H., Lederer, A.L. and Singh, M. "Information Technology Change: The Impact on IT Management," Journal of Computer Information Systems, 38(4), Summer 1998, 9-13.

  24. Benamati, J.H., Lederer, A.L. and Singh, M. "How to Cope with Rapidly Changing Information Technology," Information Strategy the Executives Journal, 14,2, Winter 1998, 44-48.

  25. Lederer, A.L. and Benamati, J.H. "What's New?  The Challenges of Emerging Technologies," Journal of Database Management, (editorial) 9,1, Winter 1998, 33-34.

  26. Benamati, J.H., Lederer, A.L. and Singh, M. "Changing Information Technology and Information Technology Management," Information and Management, 31, 1997, 275-288.


BOOKS

  1. Davis, W.S. and Benamati, J.H. “E-Commerce Basics: Technology, Foundations, and E-Business Applications,” Addison Wesley Publishing, Boston, MA, 2003.

  2. Benamati, J.H., Holsapple, C.W. and Kearns, G.S. "Instructor's Manual for Decision Support Systems: A Knowledge Based Approach," 349 pages, West Publishing, St. Paul, 1996, ISBN 0-314-06972.


BOOK CHAPTERS

  1. Benamati, J.H. and Rajkumar, T.M. “An Outsourcing Acceptance Model: An Application of TAM to Application Development Outsourcing Decisions” in Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy Amar Gupta (Ed.) 2008, 89-113.
     
  2. Lederer, A.L. and Benamati, J.H. "What's New?  The Challenges of Emerging Technologies," with A. L. Lederer, in Strategies for Managing Computer Software Upgrades, N. Shaw (Ed.), Idea Group Publishing, 2001, 11-13. (reprint of previous article)

  3. Benamati, J.H. "Database Design," in The Information Systems Consultant's Handbook: Systems Analysis and Design, William S. Davis and David C. Yen, (Eds.), CRC Press, 1999, 351-358.

  4. Benamati, J.H. "Database Administration," in The Information Systems Consultant's Handbook: Systems Analysis and Design, William S. Davis and David C. Yen, (Eds.), CRC Press, 1999, 665-674.

  5. Benamati, J.H. and Krehbeil, T.C. "Cause-and-Effect Diagrams," in The Information Systems Consultant's Handbook: Systems Analysis and Design, William S. Davis and David C. Yen, (Eds.), CRC Press, 1999, 127-132.

  6. Benamati, J.H. and Pakath, R. "Developing Support Systems," in Business Support Systems: An Introduction, R. Pakath, (Ed.), Copley Publishing, 1998, 104-124.

  7. Benamati, J.H. and Pakath, R. "Mismanaging a Technology Project: The Case of ABC Inc.," in Cases on Information Technology Management in Modern Organizations, M. Khosrowpour and J. Liebowitz, (Eds.), Idea Group Publishing, 1997, 156-167.

  8. "Demonstration of a Software Marketing DSS" presented in the instructional video Case Demonstrations for Decision Support Systems: A Knowledge Based Approach (C. Holsapple, W. Luo, and K. Sims) West Publishing, St. Paul, 1996, ISBN 0-314-20433-4.

  9. "Requirements for a Software Marketing DSS" in Decision Support Systems: A Knowledge Based Approach (C. Holsapple and A. Whinston), West Publishing, St. Paul, 1996, pp. 270-273.

  10. "A Software Marketing DSS" in Decision Support Systems: A Knowledge Based Approach (C. Holsapple and A. Whinston), West Publishing, St. Paul, 1996, pp. 380-383, A57-A73.


CONFERENCE PRESENTATIONS

  1. Blue, J., Serva, M., Baroudi. J. and Benamati, J., “Human Versus Virtual Moments: A Proposed Theoretical Framework for Understanding Their Implications in the Workplace” Proceedings of the 2009 Association for Computing Machinery Special Interest Group on Computer Personnel Research Conference.  Newton, S. (Ed). Limerick, Ireland. May 28-30.
     
  2. Benamati, J.H. and Mahaney, R. “Current and Future Entry-Level IT Workforce Needs in Organizations” Proceedings of the 2007 Association for Computing Machinery Special Interest Group on Computer Personnel Research Conference. Lending, D. & Vician, C. (Eds). St. Louis, MO. April 19-21, pp. 101-104.
     
  3. Rajkumar, T.M., Anderson, P., Bemamati, J.M., Marado, D, and Merhout, J.W. “Assessment Plans and Writing across the MIS Curriculum” Proceedings of the 2006 Americas Conference on Information Systems, García – Barranco, I. (Ed.), Acapulco, Mexico, Aug 2006.
     
  4. Benamati, J.H., Serva, M.A. and Fuller, M.A., “Are Trust and Distrust Distinct Constructs? An Empirical Study of the Effects of Trust and Distrust Among Online Banking Users,” Proceedings of the 2006 Hawaii International Conference on Systems Sciences, Sprague, R.H. (Ed.), Kauai, Hawaii, January 2006.
     
  5. Benamati, J.H. and Mahaney, R. "Outsourcing: The IT Job Market and the IT Curriculum," The Annual Meeting of the Decision Sciences Institute, San Francisco, CA, Nov 2005.
      
  6. Benamati, J.H. and Mahaney, R. "The Future Job Market for Information System Graduates," Proceedings of the 2004 Americas Conference on Information Systems, Ramano, N.  (Ed.), New York, New York, Aug 2004, pp. 2925-2928.
     
  7. Benamati, J.H. and Rajkumar, T.M. “An Empirical Study Of The Applicability Of The Technology Acceptance Model To Application Development Outsourcing Decisions," Proceedings of the 2003 Americas Conference on Information Systems, DeGross, J. and Ramsower, R. (Eds.), Tampa, Florida, Aug 2003.
     
  8. Benamati, J.H. and Rajkumar, T.M. “A Design of an Empirical Study of the Applicability of the Technology Acceptance Model to Outsourcing Decisions ," Proceedings of the 2002 Association for Computing Machinery Special Interest Group on Computer Personnel Research Conference, Mandviwalla M. (Ed.), Kristiansand, Norway, May 2002, pp. 52-57.
     
  9. Benamati, J.H. and Rajkumar, T.M. "Understanding the Outsourcing Decision," Proceedings of the Sixth Americas Conference on Information Systems, Strong D. and Straub, D. (Eds.) , Boston, Massachusetts, Aug 2001, pp. 1858-1860.

  10. Benamati, J.H. and Lederer, A.L. "The Effect of Rapid IT Change on the Demand for Training," Proceedings of the 2001 Association for Computing Machinery Special Interest Group on Computer Personnel Research Conference, Serva, M. (Ed.), April 19-21, 2001, San Diego, CA, pp. 37-47.

  11. Benamati, J.H. and Lederer, A.L. "The Emerging IT Group and Rapid IT Change," Proceedings of the 2000 Association for Computing Machinery Special Interest Group on Computer Personnel Research Conference, Prasad, J. (Ed.), April 6-8, 2000, Chicago, IL, pp. 23-32.

  12. Benamati, J.H. and Lederer, A.L. "The Effect of Emerging IT Groups on Coping with Rapid IT Change," Proceedings of  the Fifth Americas Conference on Information Systems, Haseman, W. D. and Nazareth, D. L. (Eds.) , Milwaukee, Wisconsin, Aug 1999, pp. 387-389.

  13. Benamati, J.H. and Lederer, A.L. "An Empirical Study of IT Management and Rapid IT Change," Proceedings of the 1999 Association for Computing Machinery Special Interest Group on Computer Personnel Research Conference, Prasad, J. (Ed.), April 8-10, 1999, New Orleans, LA, pp. 144-153.

  14. Benamati, J.H. and Lindsey, J.A. "Valley Curtain Mentality: Investigating Team Accomplishments Across Disciplines," The 11th Annual Lilly Conference on College and University Teaching West, Lake Arrowhead, CA, March 5-7, 1999.

  15. Benamati, J.H. and Lederer, A.L. "Nine IT Management Problems Due to Rapid IT Change," Proceedings of  the Fourth Americas Conference on Information Systems, Hoadley, E. and Benbasat, I. (Eds.) , Baltimore, Maryland, Aug 1998, pp. 713-715.

  16. Benamati, J.H. and Lederer, A.L. "Coping with Rapid Change in Information Technology," Proceedings of the 1998 Association for Computing Machinery Special Interest Group on Computer Personnel Research Conference, Argarwal, R. (Ed.), March 26-28, 1998, Boston, MA, pp. 37-44.

  17. Benamati, J.H., Lederer, A.L. and Singh, M. "The Problems of Rapid Information Technology Change," Proceedings of the 1997 Association for Computing Machinery Special Interest Group on Computer Personnel Research Conference, Niederman, F. (Ed.), April 3-5, 1997, San Francisco CA, pp. 204-209.

  18. Benamati, J.H. and Lederer, A.L. "The Impact of Information Technology Change on the Management of Information" The Annual Meeting of the Decision Sciences Institute, Orlando, Florida, Nov 1996. 
  19. Benamati, J.H. "The Impact of Changing Information Technology on Information Technology Management," The Second Americas Conference on Information Systems, Aug 1996, Phoenix, Arizona, pp. 944-946.

  20. Benamati, J.H., Lederer, A.L. and Singh, M. "The Impact of Rapid Change in Technology on the Information Systems Organization," The First Americas Conference on Information Systems, Aug 1995, Pittsburgh, Pennsylvania, pp. 355-356.
     

PROFESSIONAL ACTIVITIES

Editorial:
Reviewed manuscripts for 

MISQ
Communications of the ACM
Journal of Management Information Systems
Decision Sciences
Decision Support Systems
DATABASE
Communications of the AIS
Journal of Organizational Computing and Electronic commerce
Information Resource Management Journal
Information Technology and Management
Computer Personnel
Human Resource Management Journal
Journal of Information Technology Management
Journal of Electronic Commerce Research
Mid-American Journal of Business
Journal of Information Technology for Development

On the editorial board for the Journal of Electronic Commerce Research

Program committee member - Mid-West Association for Information Systems Conference 2006-2007
Program committee member - Association for Computing Machinery Special Interest Group on Management Information Systems and Computer Personnel Research Conference 1998-2002 & 2004-2007.

Organizational:
Member of AIS, ACM, ACM SIGED, and ACM SIGMIS