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| As discussed in Chapter 7, statistical
process control (SPC) allows a company to monitor process and
statistically understand the capability of a process and make
adjustments before problems occur. The variety of applications
for SPC is enormous. Honda uses SPC as well as other
data collection and analysis approaches to maintain quality levels
for many different aspects of their cars. |
VIDEOspc1 |
| As an interesting example, Honda measures and monitors
the speed a door has to be closed in order for it to latch. A sensor
is used to find the exact lowest speed required to latch the door. |
VIDEOspc2 |
| The door closing data is analyzed and
monitored using SPC to ensure that fluctuation is only random.
Histograms are used tracking the data over time. Process
capability measures are also tracked. |
VIDEOspc3 |
| One door that takes too much effort or
speed to close the door shows up as an out of control data point on
the SPC chart. A cause for that was a fixture that was not
centering the installation of the latch correctly. Being able
to identify the problem and eliminate the cause prevents the problem
from re-occurring and tightens the process capability. |
VIDEOspc4 |